Joseph P Electronics
078 231 8688 081 416 3941

Frequently asked questions

Do you come to my house or do I bring the TV to you?

We come to you, wherever you are. A technician travels to your home or business to diagnose the fault, and if it needs bench repair, we collect your TV, repair it, and return it to you.

Which areas do you cover?

We cover Gauteng, plus North West, Mpumalanga, Limpopo and the Free State. Every job is quoted for the work and the travel together.

What types of TVs do you repair?

We repair Smart, LED, LCD and Plasma TVs.

What faults do you fix?

We fix backlight failures, power surge and lightning damage, swollen capacitors, blank screens, sound with no picture, and software upgrades.

Do you service businesses?

Yes. We repair and install screens for stores, restaurants, fast food outlets, offices and cinema complexes, from a single screen to a multi-screen site. We service business premises after hours to avoid disrupting trade.

Do you install new TVs?

Yes, for homes and businesses. We install TVs supplied by you or your business, including multi-screen setups; we do not supply or sell TVs ourselves.

How does the quote work?

WhatsApp us the problem and where you are, and we will come back to you with a quote covering the work and the travel. We do not publish prices on the site, since every job depends on the fault and the distance.

What are your hours?

Monday to Saturday, 8:00am to 5:00pm. Closed Sundays.

How do I contact you?

You can WhatsApp us on 078 231 8688 or 081 416 3941, use the contact form, or email [email protected].

My TV has sound but no picture. Can it be fixed?

Usually, yes. This is most often a backlight fault, though it can occasionally be something else on the video side of the TV. Diagnosis will confirm the exact cause.

My TV died after a storm. What now?

This is usually power surge or lightning damage. Switch the TV off at the wall and get in touch. We can check it during a call-out, and collect it for bench repair if needed.

Get in touch

Quality workmanship with experienced technicians.

Monday to Saturday, 8:00am to 5:00pm, Closed Sundays